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We inspect all running fabrics and textile products for quality before shipment to ensure that the fabric/product is delivered in order.
Each product image is shot by professional in-house product photographers to ensure that the product images are representative of the product as best as possible. However, colors may vary according to different screens on which it is being viewed and therefore it can only be an approximation of the actual product.
As all fabrics are cut to the individual order of a client. We do not accept any RETURNS on FASHION FABRICS, CURTAIN FABRICS and Pre-Cut Fabric Lengths like Printed Shirt Lengths, Printed Kurta Lengths, Waist Coat Length, unless we have shipped you a defective fabrics piece.
All other items except the items mentioned above like Sarees, Stole/Scarves, Dupatta, Unstitched Sets, Cushion Covers, Blouse Piece, Pocket Square, etc) can be returned within 7 working days from the date of delivery of the shipment. The items must be in the same packing condition (packed properly and must be unused) if it is being returned.
In case of all items applicable to returns, the request for returns must be raised on email firstname.lastname@example.org with your order and item reference number and we shall schedule a pick-up from the shipping address. Please note that all returns will only be picked up from the shipping address provided at the time of purchase.
After the returns have been received at our back office, our team will inspect it for its condition and once approved, the refund shall be processed in maximum 14 days. The refund will be credited back into the same mode of payment. Instead of refund, you may also opt for store credit which you need to specify in the email. All store credits will be issued within a week time.